MERAKI is committed to protecting our customer’s privacy. 

It is important for our customers to be fully aware of how and why we are using their personal information. 

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Type of information that we collect: 

 

1. Personal information - to make sure we provide high-quality and effective services to our customers. This might include: 

• identifiable information (including name, email, password, communications, delivery, and billing address); 

• payment details (including credit card information),

• comments, feedback, product reviews, recommendations

• personal profile.

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2. Non-identifiable information that will be used for statistical purposes to improve our services and website​

• IP address 

• Browser type

• Date and time of your visit

• Length of visits to certain pages within Meraki site 

• Page interaction information within Meraki site 

• Unique identifiers and other diagnostic data

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Why we collect your information: 

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• To provide products and services to our customers,

• To create an order and transaction record for the tax, invoices and receipts

• To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences, and difficulties;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Users with general or personalized service-related notices and promotional messages;

• To help us to update, expand and analyze our records to identify new customers;

• To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

• To analyze our performance and marketing activities;

• To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;

• To enhance our data security and fraud prevention capabilities; and

• To comply with any applicable laws and regulations.​
   

Providing some information is optional. If you choose not to enter this information, we'll be unable to provide our services and goods to our customers.

 

How we collect your information: 

 

1. When you directly use MERAKI website:

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• Make a purchase from MERAKI

• Log into or register to MERAKI site

• Browse our website 

• Contact us via forms, customer support or social media

• Save items in your wishlist or cart

 

Our store is hosted on the Wix.com platform that allows us to sell out products and services to our customers. We keep your information safe through Wix.com 's data storage, databases, and the general Wix.com application. They store your data on secure servers behind a firewall.

 

2. Cookies and web beacons

 

Data from our website is collected using Cookies. Cookies are small text files stored in a web user’s browser directory or data folder. This is done to retain login credentials, identify customers and provide a customized shopping experience. If you are unable Cookies, login credentials would have to be entered before every product is added to the cart or wish list. 

 

Certain sections of our service and our emails may contain small electronic files known as web beacons ( also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit MERAKI, for example, to count users who have visited those pages and opened an email and for other related statistics. 

 

3. Third-party social media services 

 

We may receive Personal Information about you from third-party sources, such as i) security providers, fraud detection, and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

 

Retention of your personal information:

 

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. 

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You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong or if you don’t want us to process your data anymore, please contact us at info@merakiathleisure.com.