MERAKI athleisure wear, sportsbras, tops, sport tops, NZ activewear, fitness, fitness apparel, gym clothing, going out clothing ,workout outfit, padded bra, fitness wear

Shipping & Returns

Shipping Policy

  • Delivery time

The approximate shipping time is between 2-6 working days depending on the area when  sent within New Zealand. 

We offer free shipping via New Zealand Post.

  • Shipping fees 

Free shipping within New Zealand 

  • International shipping 

        We currently only ship within New Zealand 

  • Order Confirmation

The customer will receive a confirmation email after the purchase has been completed

  • Tracking your order

The customer will receive a unique tracking number after the order has been processed. Items can be tracked via https://www.nzpost.co.nz/tools/tracking. If you have difficulties tracking your order, email us at info@merakiathleisure.com 

  • Please double-check your address details before confirming the purchase. If you put incorrect address details please contact us as soon as possible and we will try to resolve it. However, if the order has already been picked up by a courier then the address may not be able to be changed and you will need to contact NZ Post directly to change the details. 

Return Policy

  • Item has to be returned within 14 days from the purchase date 

  • Item can be returned for a full refund. The customer is responsible to pay for all the return shipping costs unless the item is confirmed to be faulty by our team.

  • Customers must ensure that the item is properly re-packed and delivered securely. All returned items are the customer's responsibility until they reach us. 

  • Returned item (s) must be unused, undamaged (including no stains or marks), unwashed with all the original tags/labels still attached. All items will be inspected on return. If the returned product has faults as described above, no refund will be issued.

  • MERAKI does not accept refunds for change of mind, all sale or clearance items.

      If these conditions are not followed, the package will be sent back to the customer        and any shipping fees will not be covered by MERAKI

Exchange Policy

  • If you want to exchange the item, please email us at info@merakiathleisure.com

  • Customer can exchange the item within 14 days from the purchase day 

  • Customer is responsible for all the return shipping cost